Small Business

Simplifying Your Business Communications

Whether you’re a budding startup or a seasoned enterprise, a reliable phone system is essential. At Reliant Telecom, we provide tailored phone solutions that cater to the unique needs of small businesses.

Our expert team will assess your specific requirements, be it basic functionality, advanced features, or remote workforce support. We’ll then design a system that aligns perfectly with your business goals.

From hardware to software, we’ve got you covered. We’ll provide the necessary handsets, headsets, and softphones, as well as the intuitive software to effortlessly manage your calls and integrate with other systems.

Focus on your business, while we handle the complexities of your communications.

Elevate Your Business with Advanced Phone Features

Looking to grow your small business and enhance customer service? Reliant Telecom offers a range of powerful phone system features designed to make a big impact.

Professionalise Your Image:

Need Expert Guidance? Our experienced advisors are here to help. We’ll walk you through your options, ensuring you choose the best phone system solution for your business’s unique needs and budget.

Features for small businesses

Telephone numbers

A professional business phone number is the cornerstone of effective communication. It instils trust, enhances customer service, and streamlines your operations.

By having a dedicated number, you can ensure that calls are managed efficiently and professionally, leaving a positive impression on your clients. Simplify communication and elevate your business image with a dedicated phone number.

Call Forwarding

Call forwarding keeps you connected, no matter where you are. By automatically redirecting incoming calls to your preferred number, you’ll never miss an important opportunity. Stay accessible to clients and maintain business continuity with this essential feature.

Call Management

Streamline your communications with advanced call management. Features like call forwarding, voicemail, and call screening help you organise and prioritise calls efficiently. Ensure important calls are answered promptly, minimise disruptions, and enhance your overall customer service.

Call Recording

Call recording offers a powerful solution for quality assurance, training, and compliance. By capturing and storing phone conversations, businesses can review interactions, improve customer service, and ensure accurate documentation of important details.

Instant Messaging

Instant messaging empowers teams to communicate and collaborate seamlessly. Real-time conversations and quick responses streamline workflows, accelerate issue resolution, and foster stronger connections, boosting productivity and responsiveness.

On hold marketing

On-hold marketing transforms idle wait time into valuable opportunities. By playing custom messages, promotions, and information, you keep callers engaged, strengthen your brand, and educate them about your services or special offers.

Professional Voicemail

Professional voicemail elevates your business’s communication. By providing personalised greetings and clear instructions, you create a positive impression and ensure that missed calls are handled professionally. This feature helps maintain your brand’s reputation and guarantees that important messages are captured and addressed promptly.

Softphone

A softphone is a versatile software solution that transforms your computer or mobile device into a powerful communication tool. It provides the flexibility to make and receive calls from anywhere with an internet connection, eliminating the need for traditional desk phones. With features like video calling and instant messaging, softphones enhance productivity and streamline communication workflows.

Conference calls

Video conferencing brings people together, regardless of location. By enabling face-to-face meetings over the internet, it fosters real-time collaboration, strengthens communication, and boosts productivity. Video conferencing transforms remote interactions into engaging and interactive experiences.

Handsets

Our handsets are Plug-and-play which deliver a seamless setup experience. With no complex installation required, simply connect them to your system and start communicating effortlessly. Enjoy reliable and efficient communication for your business, without the hassle.

Do You Want To Know More About How We Can Help Your Business?

Connecting, collaborating and communicating with your team and customers have never been easier. Contact us for more information.

Talk To An Expert

Is Your Phone System Falling Short?

We can help. We’re passionate about empowering your business with flexible telecoms solutions, tailored to your needs.